Our company is very particular about any feedback from the purchasers of our services. If you send us a message informing about an error, any question or just a suggestion, you will receive a fast and competent answer from our support team within 24 working hours. As a rule all the majority of problems are solved "on the spot". Numerous positive reports concerning our specialists and services prove that perfectly well.
We provides refund of your payment in the following cases:
1.If you accidentally bought the product more than once for the same URL.
2. If you intend to cancel your order before start of the service.
We reserve the right to decline refund requests in the following cases:
1. When a user demands a refund immediately after receiving the service/ report.
2. When a user informs us about changing his decision to buy the service , saying he is not going to use the service's contents after receiving it.
3. When reasons which prevent a customer from proper using of the service are stated clearly on our official site. (For example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for the product).
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